Where is my Support PIN located?

For security purposes and to protect personal information, Ravenna must verify account ownership. Families can verify account ownership by contacting us using the email associated with their Ravenna account or providing us with the account email and Support PIN.

To Find your Support PIN:

Step 1. Choose Settings from the Ravenna menu on the left hand side. 

Step 2. Scroll down to Support Information to find the Support PIN.


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