Clearing Cookies (Safari)

Ravenna is constantly working to improve our site. While this is a benefit for families, this may cause problems when loading our site. Browsers store parts of our website so the site uploads faster. If we change a file that your browser has saved, the browser may continue to show the old version of the file. When this happens, you may encounter errors like buttons missing on the page, unable to load a form, etc. 

Clearing the Cache and Cookies in a browser helps fix these issues.

Safari (Mac)

Step 1. Click on the Safari dropdown in the upper left toolbar and click Preferences.

 

Step 2. A small window should appear. Click on the Privacy icon at the top.

 

Step 3. Click on the Remove All Website Data button.

 

Step 4. A pop-up should appear. Click Remove Now. Once you are finished, close out of the window.

 

 

Safari (Mobile)

Step 1. Click on Settings.

 

Step 2. On the left menu bar, select Safari.

 

Step 3. To the right of the menu bar, near the bottom, click Clear History and Website Data.

Step 4. A small pop up should appear. Click Clear.

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